What is your refund policy?

If for any reason you wish to have your donation refunded, please contact us via email at donations@archive.org. We will need the following information in order to process your refund:

  • Date of donation (All refund requests must be made within 6 months of the donation)
  • Amount donated
  • Full name
  • Payment method used (credit card, bank transfer, check…)
  • Country of origin
  • Reason for the refund

Please note that some payment methods may not support refunds, so additional information may be required to process your refund. Refunds can only be provided to the originating card.

All refunds will be processed as quickly as possible, but processing times may vary depending on the payment method.

We cannot refund cryptocurrency donations.